CUSTOMER INFORMATION / Cookie Policy
Cookie Policy
This policy explains which cookies Paper Mug Lab uses, what they do, and how you can choose whether optional analytics cookies are enabled.
Essential cookies
The site uses a first-party sms_session cookie to keep security and sign-in state during your browser session. It is marked HttpOnly and SameSite=Lax and is normally removed when you close your browser. These cookies are needed for the website, account, checkout, and security features and cannot be switched off through the consent banner.
Consent preference cookie
When you choose Accept all or Cancel, the site stores a first-party pml_cookie_consent cookie containing only your choice and consent notice version (accepted-v1 or rejected-v1). It lasts for 180 days (approximately six months), is scoped to this site, and uses SameSite=Lax. It is used only to remember your preference and does not identify you. You can change your choice at any time using Cookie settings.
Optional analytics cookies
Only after you choose Accept all, Google Analytics may set first-party analytics cookies, including _ga and related _ga_* cookies, to distinguish visits and understand public-page usage. Analytics is not loaded on account, checkout, payment, or admin pages. The Analytics cookie lifetime is configured to 180 days; Google may process technical usage data as described in Google’s own documentation and privacy terms. We do not intentionally send form contents, account details, or payment information to Analytics.
Your choices and withdrawal
Cancel means optional analytics cookies remain disabled; essential cookies continue to operate. You can withdraw or change consent using Cookie settings in the site footer. On withdrawal, the site records the new choice and attempts to remove its Google Analytics cookies. Your choice is requested again after 180 days or when this consent notice materially changes.
Contact and updates
For questions about cookies or personal information, use the customer support details published on this website. This policy may be updated when the site’s cookies or applicable requirements change.
Questions? Contact customer support.