CUSTOMER INFORMATION / Terms & Conditions
Terms & Conditions
These terms describe the general conditions for using our hosting, subscription, and related services. The terms agreed in a specific order or service agreement may add to or replace these terms for that service.
Using our services
You must provide accurate account and billing information, keep your login credentials secure, and ensure that people using your account are authorized to do so. You are responsible for activity carried out through your account and for maintaining copies of your own content and data.
Orders, subscriptions, and payment
Service descriptions, prices, billing periods, and included features are shown on the relevant plan or order page. An order is subject to acceptance and successful payment where payment is required. Subscription renewal, cancellation, taxes, and any applicable payment terms are presented during purchase or in your account.
Acceptable use
You may not use our services to break the law, infringe another person’s rights, distribute malicious code, interfere with other users or systems, or attempt unauthorized access. We may restrict or suspend services where reasonably necessary to investigate abuse, protect systems or users, comply with law, or address non-payment. Where practicable, we will provide notice and an opportunity to resolve the issue.
Availability and maintenance
We work to operate and support our services, but uninterrupted or error-free availability cannot be guaranteed unless a separate written agreement says otherwise. Maintenance, third-party services, network conditions, security events, or circumstances beyond our reasonable control may affect availability.
Your content and our intellectual property
You retain rights to content and materials you provide. You authorize us to use them as needed to provide and support the service. We retain rights in our own software, service materials, and branding. Do not upload content unless you have the rights and permissions needed to use it.
Suspension, cancellation, and termination
You may cancel a subscription using the available account or support process; cancellation timing and any effect on a current billing period are shown in the applicable service terms. We may suspend or end service for material breach, unlawful use, security risk, or non-payment, subject to applicable law and any notice requirements.
Liability and changes
To the extent permitted by applicable law, neither party is responsible for indirect or consequential loss. Nothing in these terms limits liability that cannot legally be limited. We may update these terms; material changes will be communicated through an appropriate channel, and continued use after the effective date is subject to the updated terms where permitted by law.
Applicable law and contact
Applicable law and dispute procedures depend on the service agreement and the laws that apply to the parties. Contact us using the support details published on this website if you have a question about these terms.
Questions? Contact customer support.